A new update to the application of technical support Samsung + brings feature “Remote Assistance”

Apr

2

2016

Samsung Thursday announced the launch of a new and improved version of the application of technical support hers “Plus Samsung” Samsung +, brings with it a number of advantages most notably the possibility of remote assistance.

South Korean company said the new version, which carries the figure 3.0, brings a feature called it “help Samsung” Samsung Assist provide users with direct support and remote, as the user enables the representative’s support for Samsung access to his computer to run your device and solve problems remotely .

Samsung explained in the leaflet on her blog that it is possible to activate “help Samsung” Samsung Assist feature when the user gives the ear during a voice or video call with a technical support representative.
A new update to the application of technical support Samsung + brings feature “Remote Assistance”
A new update to the application of technical support Samsung + brings feature “Remote Assistance”
A new update to the application of technical support Samsung + brings feature “Remote Assistance”

The company also pointed out that currently available to Hatveeha smartphones “Galaxy S 7” Galaxy S7 and “Galaxy S Edge 7” Galaxy this feature S7 Edge only. She promised to smartphones retrieved from the Galaxy series tablet and Hawwasabha through the updates for the telecommunications operators in the coming weeks.

The new version also brings the “community” feature to apply Community “Plus Samsung” Samsung + and to the company’s Web site Samsung.com. Through this feature the company will add new content on a rolling basis, so that the future of this valuable source of content for customers.
A new update to the application of technical support Samsung + brings feature “Remote Assistance”
A new update to the application of technical support Samsung + brings feature “Remote Assistance”

It is noteworthy that the application of the “Samsung Plus” Samsung + provides users with “direct support” feature Live Support text or audio or visible throughout the week, in addition to “answers on demand” On Demand Answers, which include tips to resolve problems faced by the customers advantage.

The application offers the possibility of “device” Device Diagnostics diagnosis, along with a wide range of tricks and tips.

The available version 3.0 of the “Samsung Plus” Samsung + application on the shop Google Play .

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