Amazon Dash tried: shopping can be so convenient

Oct

23

2016

article_dashbutton I’ve done it, I’ve ordered a Dash button at Amazon. Shopping at the push of a button does not necessarily have to do with laziness, as it is propagated by opponents of the system gladly. Yes, I am a comfortable person, especially when it comes to shopping. That I pay for this convenience an extra charge, of which I’m aware. This applies not only to orders at Amazon, but also normal purchases in the supermarket. Of course, I could snap up several stores to get the lowest price for every product I need, but my time is too bad, so I get everything in the supermarket of my trust.

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When the Dash button for Germany was announced, I missed the first batches, so I can only now enjoy. Although enjoyment is perhaps wrong, because my Dash order, that of the button, is a compromise. I wanted to try such a thing simply, but despite the now quite numerous buttons is none, which I would absolutely have had. At Amazon I now order for example Capsa Mild Roast Nespresso capsules. There is no store in any store (why, always), Amazon has it, at the same price as in the supermarket, but without Dash Button.

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However, there are some for Caffè Vergnano products. The capsules I had ever tasted once, so I took the Dash Button for it. Does not cost anything, the 4.99 for the button will be credited to the first order over this. The convenience order does not cost me so a cent and the coffee capsules are on 10 pieces also 50 cents cheaper than the ones I buy otherwise. For me, there was no reason not to get the button for me.

Of course you have to look, that the button fits the products you need. Is available across all areas, from detergent to play-doh kneading. Even if you see no meaning for yourself, it does not mean that it can not be meaningful for some people.

If the button comes on, it goes to the device. This is super fast paced over the normal Amazon shopping app for iOS and Android done. The instructions are clearly understandable, you press the button a few seconds until it is in the connection mode, the rest is done through the app. This also requires you to enter the WLAN password, if desired, this is stored at Amazon, so that you do not have to make a tippor every time with additional buttons.

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Then you go to the selection of the product you would like to order via Button. In my case said coffees. But you can choose all products of the button supplier, if I do not use capsules, I could set up the button also for beans or pads. Of course also in retrospect.

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Once you have selected the product, you can check everything again and confirm the product for the button purchase. The setup does not take 5 minutes, if you already know which product you would like to order via the button. Otherwise, there may be time to choose the product. Everything super simply designed.

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The button itself can be attached anywhere, either by adhesive tape on the back, or attached to the frame, which is also there. It is sensible, of course, if the button is appropriate, where one notices that a product is running out. Press – the triggering of an order is indicated by a short glow of an LED – and wait until the package messenger delivers the delivery, it is not more. Do not open up an app, do not enter customer data, and, most importantly, do not visit a store – just order the order by the way.

Of course, the button offers a protection mechanism before multiple orders, as well as one is informed about each order. A new order can only be made again via the button if the previously triggered order has been delivered. However, an order can also be triggered if you do not want it. Be it by children who just like to push everything that comes between their fingers or by a curious visit, which first pushes and then asks what he has done there. Such an order is just as quickly canceled – you will be notified.

While I feel the system of the Dash button as very positive, I am less satisfied with the offered products. I mentioned at the beginning, it was not easy to find a Dash button for my needs. There are products I regularly order at Amazon and would like to make a button. Why Amazon does not offer a freely configurable button is with veil. Especially products, which can be referred to for example also in the savings subscription via Amazon, would offer itself at this point yes. These are usually available at Amazon, but the customer would not have to subscribe immediately, so these products do not decrease at regular intervals.

What I, however, can not understand the criticism of the consumer service, we had to blog . Neither is the use of the button intransparent, nor can I compare any prices. I am deliberately choosing a product. If it is suddenly more expensive, I see this in the order confirmation, it increases by more than 10 percent in the price, there is once again an additional notification from Amazon. I am too lazy to check this, it can not be so important to me to get the best price. And, what you should not forget, a prime customer deliberately decides to or against such a button, so he knows what he is getting into.

The first order arrived after not even 24 hours (despite delivery via Hermes …), but it was probably only once the last order over the button. The ordered coffee is unfortunately not so my taste, but since the Dash Button can not do anything for. I keep the buttons in mind, and if they should be available for products I actually need, I will use them too, I find the concept overall great, if also improved. Are you already using one or more Dash Buttons? If so, which products do you get at the push of a button?

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