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Amazon with observations on account lockouts
Yesterday evening reported at this point we on the e-mails of some readers who reported them that their Amazon account was blocked without warning, because they allegedly returned about the measurements out goods. In comments reported in the meantime both affected, as well as traders to speak and comment on the incident. Amazon has now released a statement on the subject.
It is said: “Amazon.de is a website for consumers, ie people order the usual household quantities. This is what we communicate to our Terms and Conditions and to our help pages. Measures such as closing the account we take in exceptional cases only after a thorough comprehensive exam, if it is clear that in the relevant account and returns no shopping consumer behavior exists. ”
Personal opinion? Amazon has changed the shopping habits of many people. The local dealer will only tried one is advised to order and for a few euros less on Amazon. No, of course that is not aimed at all customers, but I’ve seen quite a lot of people who moved like that.
Also, it is now hip, sometimes “just” what to order to try this and to return again. Customers do something permanent, would certainly have no dealer. I myself know very many people who work in support and handle such cases – it is not solemn. Too bad that Amazon does not return rates of the relevant customers were called.Viewing:-125
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