Apple blocks attempts Europeans massively return the money for the purchase from the App Store

Jan

13

2015

In early January, Apple changed the policy for Europe refunds for purchased apps, books, movies, games and music. Now they can be returned within 14 days of purchase for any reason. Developers complain that the system contains a fundamental vulnerability that allows users who have returned the money for the purchase, continue to use the application.

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“If you decide to cancel your order, you can do so within 14 days of receipt of the check without explanation. Exceptions are gifts iTunes, the value of which can not be refunded, if you have activated the code “, – stated in the document, valid in the European Union.

Previously, terms of use Apple included the possibility of a refund only to the moment of delivery of purchased products. To get the money back after receiving the order, had to deal with technical support and prove the need for a refund. Now, Apple has added the possibility of more simple refusal to purchase: users can request a refund for 14 days from the date of purchase content. This, according to developers, is the main problem: a person can easily get the money back, but while continuing to use the application loaded.

Some users in Europe have decided to take advantage of the new rules of the App Store for mass testing of paid applications. They started to buy games and applications and a few days later to claim a refund for the downloaded content. As a result, Apple had to impose a restriction. As one of the users who bought the software for $ 40, when you try to get a refund for the purchase, he discovered that Apple returned to him at the expense of only $ 25. Moreover, now when downloading new applications it is obliged to accept the fact that he will not return the money for the purchase.

“Warning. I know that when downloading the application, within 14 days as it used to not be able to cancel the purchase, “- said in a warning. Man remains abandon download or agree to the terms.

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Note that in the version of the rules of use iTunes for Russian users, as well as for users in the United States, there is no point about the possibility of buying back within two weeks without explanation.

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