Apple has launched an iPhone X replacement display program

Nov

10

2018

Today, November 10, Apple announced the launch of the warranty program for replacing the display modules of the iPhone X. The program includes smartphones whose screens do not fully or partially respond to touch. If you encounter similar problems, it is recommended that you contact the nearest authorized service center for further service as soon as possible. Of course, the screen replacement procedure will be absolutely free for all users who applied.

The problem may occur from time to time or be fixed permanently. Restarting a smartphone or other operations does not solve the problem. The program will replace the defective screens of the iPhone X , if the following symptoms are observed:
– The screen or part of it does not respond properly to pressing
– Pressing is fixed even when the display is not in use.

Unfortunately, Apple does not indicate which specific iPhone Xs fall under the program. Most likely, the problem takes place even on fresh batches of a smartphone.

Apple has already sent out the appropriate instructions to authorized service centers for correct diagnosis in the case of complaints about this. In the event that the defect is confirmed, the repair will be performed at the expense of Apple, even if the official warranty for the device is no longer provided.

Before contacting an Authorized Service Center, all users are advised to create a backup of the device via iTunes or iCloud, and also repair all physical damage that may interfere with the repair.

If the replacement of the display module of the iPhone X has already been done independently and at its own expense, you should contact Apple technical support to receive a refund.

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