Apple is addressing screen coating problems on MacBooks




In recent months, many users have complained about problems with the coating on the screen of some MacBook models. Apple now seems to intend to fix the screen problem under warranty after the company refused previously in many cases.

The problem occurs with Retina screens that are built into Apple’s MacBook family. According to MacRumors has Apple recently launched a new Quality Program so that the screen is replaced for free if the anti-reflective coating is broken; which manifests itself in permanent ‘stains’ on the screen. The repair program is not advertised online, and Apple seems to be no intention to still do this, according to MacRumors. However, some customers would be approached directly. Who is not approached by Apple can contact them yourself or go to a service center approved by Apple.

Customers who experience problems up to three years after purchase warranty claim a new screen at Apple, or until one year after the date of October 16th. In addition, the longest period applies, thus allowing customers with an older MacBook still have almost a year to claim a repair.

Problems with the coating on the MacBook screens playing for months. A group of users, the absence of a solution, the website Stain Gate founded. There have at the time of writing nearly 6000 people united. Apple had previously namely to some customers know that the coating problems not covered by the warranty, because it comes to cosmetic problems. Repair would cost around 800 euros. Who incidentally has already paid for repairs can claim back the money paid to Apple.

MacBook screen coating


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