Apple reap the satisfaction of smart phone users in the heartland of Samsung

Jul

3

2013

Apple reap the satisfaction of smart phone users in the heartland of Samsung
apple-vs-samsung

News reports indicated that the company “Apple” was ranked first in a survey of satisfaction of smart phone users in South Korea, which is a stronghold of rival “Samsung”.

Overtook the “Apple”, “Samsung” in users’ satisfaction survey smartphones based on two criteria the performance of their devices and customer service.

The site “Naver” South Korea, that “Apple” got 52% in the standard of customer satisfaction with the performance of their device is superior to the two Koreas “Samsung” which got 50 percent and “LG” which got 46 percent, It also surpassed the two companies to provide the best service to customers.

He added that the South Korean site survey pointed out that the angel of phones, “iPhone” back to less maintenance centers to fix their computers compared to other companies that provide smart phones in the South Korean market.

The poll of opinions about 44.168 users of smartphones who own their devices for more than a year ago, so as to ensure the accuracy of their views on their devices.

It is worth mentioning that the two companies “Apple” and “Samsung” Ejodha a particular struggle in the smartphone market, especially that they together possess a stake of about 50% of the global smart phone market.
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