Artificial intelligence may make erroneous handling




of baggage from the past
The use of advanced technology such as artificial intelligence to manage baggage at airports over the next decade would make handling of luggage a rare issue despite the ever-increasing number of travelers per year, according to SITA’s Intelligent Tracking report .

The report showed that all HBS systems worldwide currently handle more than 4.5 billion bags per year, with expectations of doubling this figure over the next 20 years, resulting in airlines and airports ready to do so.

According to the report, the air transport sector witnessed significant improvements in technology and handling during the past decade, contributing to a significant reduction in costs resulting from improper handling of baggage from $ 4.22 billion to $ 2.1 billion.

The company believes that the targeted use of data and artificial intelligence technology will revolutionize the air transport industry. SITA plays a pivotal role in determining the potential of data from the sector as a whole, including baggage management. Before the company, seeking to achieve innovation through cooperation with all workers in the sector.

The sector is currently implementing IATA Resolution 753, which requires all airlines in the world to track each bag on board from the start of the flight to its arrival, and to share this data with all relevant parties, Arriving luggage for the right destination, providing instant and accurate information on each bag, which will require the industry to develop baggage management techniques.
Gautlin explained that the IATA decision will provide a rich set of data for the air transport sector and that using this data with artificial intelligence tools will contribute to enhancing the efficiency of BHS operations, thus contributing to a better passenger experience.

Artificial intelligence will provide comprehensive information to airlines and airports on routes that cause the most strain on the systems and what are the drivers of this effort. Artificial intelligence will provide analyzes and suggestions on patterns of movement of luggage so that baggage is delivered more effectively.

Intelligence-based devices will enable baggage management from the moment they are received by passengers to the moment they reach their destination without any human intervention in the process, as well as provide instantaneous data during the flight to the airline, airport and passengers.

The use of artificial intelligence has recently made remarkable progress, and the air transport community is leveraging the experience of the supply chain industry, which is the industry leader in the application of business models based on artificial intelligence.

“We are seeing the digital shift in the area of ​​baggage handling and tracking, and the SITA report confirms that the use of artificial intelligence technologies will make a quantum leap within the sector over the next decade. Artificial intelligence technologies have not reached the desired level yet, You need more time, but baggage handling will see more services that airports and airlines can offer to travelers. ”


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