Bank says Ticketmaster already informed about fraud in early April

Jun

29

2018

The British bank Monzo already warned Ticketmaster at the beginning of April about notable transactions that may have pointed to a data breach. The bank claims to have been convinced after the investigation that there was a data breach.

Monzo received fifty reports of fraudulent transactions with their bank card on Friday, April 6. After analysis, the majority of those cards appeared to be used by Ticketmaster between December 2017 and April 2018. The bank adapted its systems to recognize similar fraud and to block cards immediately. Monzo also contacted the authorities and other banks, which had not found similar cases.

In the following days, however, Monzo encountered more cases of fraud using cards at Ticketmaster and on April 12, the bank’s security team visited Ticketmaster to share their collected information. The ticket company then said to investigate the case.

In a subsequent fraud attempt, Monzo discovered that the criminals were entering a wrong expiration date. The customer had previously entered the same date with Ticketmaster. The bank then claims to have become convinced that there was a data breach at Ticketmaster. However, that company told Monzo on 19 April that internal investigations had not revealed any irregularities.

On Thursday, Ticketmaster UK announced that some of its international customers who bought or tried to buy tickets between September 2017 and 23 June 2018 had fallen victim to a data breach.

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