British Airways is facing a crisis for the third day in a row

May

29

2017

after a technical flaw in its systems LONDON (Reuters) – British Airways will continue to face turmoil for a third day on Monday after a global computer system failed to cut through thousands of travelers over the weekend, turning into a public relations disaster.

The company said it was running a full schedule at Gatwick Airport in London on Monday and plans to operate all its long flights from Heathrow despite the cancellation of some short flights.

British Airways was forced to cancel all flights from Heathrow, Europe’s busiest airport, and Gatwick on Saturday after a power supply problem disrupted its operations around the world, hitting call centers and the Web site.

As the unrest continued on Sunday, pictures of some of the stranded passengers were broadcast as they dangled under blankets on the ground or based on luggage carts.

Analysts say canceling the airline’s one-day flights costs about 30 million pounds ($ 38.5 million) in revenue and 4 million pounds in operating profit.

In addition, the airline will pay compensation to customers for delays, however it is likely to be a one-time cost which will be limited due to resumption of flights on Sunday and Monday.

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