British ISP TalkTalk lost 95,000 customers by hack

Feb

4

2016

The hack at the British provider TalkTalk, which were captured data of 157,000 customers in October 2015, has meant that 95,000 customers reciting their subscription. The financial loss is, according to the carrier 60 million pounds.

In the last quarter of 2015 TalkTalk lost 101,000 customers, writes Wired based on the quarterly figures of the provider. 95,000 of those customers would have resigned because the hack was facing the ISP in October 2015. TalkTalk claims that had the 40 to 45 million pounds in additional costs due to the hack and the company would be 15 million pounds of fair value are lost. The total damage is therefore up to 60 million pounds, the equivalent of some 79 million.

The hackers had access to personal information of 157 959 customers. Initially it seemed that on the hack data from many more customers were captured. Later TalkTalk said that the hackers never had access to the systems of the provider, but that only the website was hacked. TalkTalk offered existing customers a free upgrade to after the hack came to light. 500,000 people would have used them.

The investigation into the case is still ongoing. British police arrested a total of three suspects, including a fifteen and a sixteen year old boy. They were released after paying a bail.

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