CBP: mobile carriers spying on customers




CBP: mobile carriers spying on customers

All mobile carriers spying on their own customers data to store. Using apps and visiting websites Thus they broke the law. That concludes the CBP. The providers are there now stopped.

Tele2 is furthest gone, concludes the Data Protection. That provider used data from deep packet inspection for marketing purposes. Tele2 contradicts that. A spokesman tells Tweakers that the provider wants to talk quickly with CBP on the case to stop the violations. “We believe protection of customer data is important, we just disagree on the technical details.”

The providers, data about browser and appgebruik or collect, but they must ‘irreversible anonymisation’ as soon as possible, so that even people can not trace to specific individuals. At the provider

KPN and Vodafone also collected data about customers, such as what apps they use and what websites they visit. The contents such as messages will not be saved. The providers do not read it, “as CBP puts it. KPN and Vodafone did who say for example not to charge. Costs for the visit of opwaardeersites for prepaid customers According to CBP were there other ways than deep packet inspection and using the providers now also.

Following the research is to spy on their own customers by providers also stopped. Providers did include market research and to optimize the network business. Providers still keep track of the apps users to open and use, but now anonymize the data as soon as possible after their collection. According to CBP can.

KPN says happy with the results and especially the clarity on the rules surrounding deep packet inspection, says CEO Joost Farweck. “CBP is the first regulator in Europe who so thoroughly has looked at this issue and it is good that there is now more clarity on the conditions under which data analysis can take place. Among the Dutch and European legislation, this clarity was not there before. ” Vodafone gives a response in only a statement of the facts.

CBP launched the investigation after fuss about the use of deep packet inspection of Dutch providers. The study lasted about two years.


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