Consumers’ Association expects to receive a ruling

Mar

26

2018

in case of Samsung updates on 23 May
Consumers’ Association expects a ruling from the District Court of The Hague on Wednesday 23 May in the case against Samsung. The organization wants to enforce through the courts that the South Korean manufacturer provides Android devices more often and longer.

The lawsuit started on Monday, the Consumers’ Association announced earlier. A spokesperson confirmed the expected decision date. The organization said at the end of 2016 that a summons had been sent to Samsung to initiate court proceedings. The association wants the manufacturer to continue to supply his devices for at least two years after purchase or four years after the introduction of updates. For example, the company should release updates within a month of availability. Moreover, the requirement is that Samsung informs its customers clearly about its update policy.

The Consumers’ Association has already tried to achieve the same through an interlocutory proceeding, which was initiated at the beginning of 2016. At the time, the union said that discussions had been held with Samsung, but that they had ended in nothing. The case would be directed against Samsung because the company is market leader. The outcome of the interlocutory injunction, in March 2016, was that the court did not want to comment on such a complex case in such a case, with potentially major consequences for Samsung.

The judge ruled that there was no urgent interest, which must be mentioned in summary proceedings. For example, the Consumers’ Association did not sufficiently demonstrate that there is an acute threat to consumers of leaks such as Stagefright , which were quoted by the union. Samsung had in December of 2015 an adaptation to its site where it informed consumers about security patches and software support of its devices. The Consumers’ Association did not find this information adequate at the time.

On his site Samsung mentions that the Galaxy S6 devices and newer variants in the same series are currently receiving monthly updates. This also includes the Note 5 and the Note 8, together with the A5 2016, A5 2017 and the A8 2018. Other devices, such as the A8 + and J2 of this year, receive updates every quarter. The manufacturer also mentions that devices with many users receive an update earlier.

Galaxy S9

Samsung Galaxy S9

Viewing:-81

In: A Technology & Gadgets Asked By: [21393 Red Star Level]

Answer this Question

You must be Logged In to post an Answer.

Not a member yet? Sign Up Now »


Star Points Scale

Earn points for Asking and Answering Questions!

Grey Sta Levelr [1 - 25 Grey Star Level]
Green Star Level [26 - 50 Green Star Level]
Blue Star Level [51 - 500 Blue Star Level]
Orange Star Level [501 - 5000 Orange Star Level]
Red Star Level [5001 - 25000 Red Star Level]
Black Star Level [25001+ Black Star Level]