Consumers spans summary proceedings against Samsung for Android updates

Jan

19

2016

The Consumers’ Association went to court to have it in his eyes’ flawed ‘update policies that Samsung uses in its Android phones. The union demands that the manufacturer customers better informed and apparatus provides a reasonable period of updates.

The Consumers’ Association went to court because talks with Samsung to nothing turned out. The union went with the manufacturer to the table after the consumer early December sent a letter to Samsung containing the requirements. Bart CombĂ©e, director of the Consumers’ Association, sums up the requirements: “Consumers are not sufficiently informed on the purchase of a Samsung Android device about how long they will receive software updates The Consumers demanding that Samsung this matter clear and unambiguous information to customers. . Samsung also does not provide sufficient information on critical security holes in its Android phones like Stage Fright. ”

Finally, the union demands that Samsung actually also sends updates to Android devices. This is happening now insufficient according to the organization. In one study, half of last year, showed that 82 percent of Samsung phones after two years could not have the latest Android version.

The union speaks of “unfair trade practices” by the South Korean group, but stressed that many smartphone manufacturers many apron to update policies. The arrows point to Samsung since the company is a market leader. According to the NIS the lawsuit next month.

The step is remarkable because last year Samsung just announced major changes in its policy update for Android phones. Among other promised the manufacturer of devices with monthly security updates and publishes Samsung meanwhile detailed information by telephone about security updates and duration of software support.

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