Developers complain about the new rules of money back in the App Store: applications remain forever users




Last week, Apple changed the policy for Europe refunds for purchased apps, books, movies, games and music. Now they can be returned within 14 days from the date of purchase. According to the developers, the system contains a fundamental vulnerability that allows users who have returned the money for the purchase, continue to use the application.


Previously, terms of use Apple included the possibility of a refund only to the moment of delivery of purchased products. To get the money back after receiving the order, had to deal with technical support and prove the need for a refund. Now, Apple has added the possibility of more simple refusal to purchase: users can request a refund for 14 days from the date of purchase of the content in this, according to developers, is the main problem: a person can easily get the money back, but while continuing to use the application loaded.

After the return of funds to the account of the user, the application only disappears from the list of purchases and the person can not re-download it to your device. However, the content itself – a game application, movies, music – remains on the iPhone and iPad, since Apple does not have access to user devices. Thus, by making a purchase and demanding a refund, the person may continue to use the application. If the program has been downloaded in iTunes, it can be transferred to any device, connect your iPhone or iPad to your PC.


Option rapid refund for purchases made available to residents of Europe. In the United States, Canada and outside the EU new rules do not apply. It is assumed that Apple’s decision to amend the terms of use associated with the recently adopted European Directive on consumer protection. That it contains a requirement to provide money back for the purchased goods and services in Europe for 14 days.

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