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Do Internet users respond to security warnings in browsers?
The study examines the response of users to the warnings offered by Internet browsers
Contrary to popular belief about ignoring Internet users browsers display warnings about visiting some of the sites or risk of attacks, the study that users are more interested in the warnings offered by Internet browsers, and they respond often.
This result provides a different view of a lot of previous research and indicators of Internet browsers, which all provide image showing a lack of interest in the security of their users during browsing, ignoring warnings that their browsers out of the desire to experiment, and their risk to their security online for the desired content. Which led to underestimate the alerts shown by Web browsers, and not rely too much on the role of users in online security protection because of the disregard for the tips and the inability to distinguish between trusted sites and seeking to defraud and steal data.
But the study argues that most previous research dating back to the years preceding the tangible development in browsers and design forms of security warnings, for example, was replaced the warning that appears in the status bar at the top of the page to another page is complete, the study finds that such change has an impact on the effectiveness of the message alerts, and thus improves the way users respond to them.
The study examined how it handles users with warnings that display a browser “Firefox” and “Google chrome”. These warnings alert against attacks by malware, phishing attempts or fraud by visiting untrusted websites trying to steal user data, and sites that do not allow communication through Protocol “SSL” or “mother” socket layer that provides a secure channel for data transmission between browsers and Web servers to maintain user security and privacy by browsing, and prevent some types of electronic eavesdropping on the data passing between the parties.
The results indicated differences in the way users respond to different types of warnings, the proportion of users who chose to skip the warnings concerning the presence of malicious software 7.2% and 23.2% of the surfers “Firefox” and “Google chrome” respectively, while ignoring the alerts for phishing attempts 9.1%, and 18% of users of both browsers.
Regarding the warnings of some missing Protocol “SSL”, users are more willing to take a risk; a 70.2% of them chose to ignore the warnings of “Google chrome”, versus 33% of users of “Firefox”. The study explains the apparent disparity between browsers by the difference in design and working mechanism between them, you can ignore the warning “chrome” with one click, while in “missed calls Firefox” three steps, warning also appears in browser “Mozilla” more strictly, the page looks like a dark color with a picture of a police officer accompanied by a description of the site as “unreliable”.
The study described the rate of users to ignore warnings of “Google chrome” as “undesirable” whether reason will the users themselves, or previous experience as providing browser to false warnings. At the same time referring to these results could be improved in the future.
The study also showed the influence of previous experience as a level of technical knowledge on the behaviour of users and those interested in the technical area more willing to ignore security warnings, compared with others, including users of the operating system “Linux” open source and interested in the experience of trial versions of browsers that precede the official release. The study said that most experienced users in the technical area may feel greater confidence in their ability to protect the security of their computers, so they are more curious to visit restricted websites and less meaningful warnings.
Adrienne Porter felt conducted the study researcher at Google, akhoi wedivdata from the University of California, Berkeley. And analyzed approximately 25.4 million warning display a browser “Firefox” and “Google chrome” during the months of May and June 2013. The researchers relied on measurement programs that you use “Mozilla” and “Google” to collect data on using the browsers user approval, and allowed the evaluation of the actual behaviors of the users and their interaction with warnings during normal browsing activities.
The study concluded that carried the name “Alice in the land of warnings: a field study of the effectiveness of security warnings in Internet browsers, to the active role of the warnings in the provision of safe surfing for Internet users, and pointed to the need for attention to browsers designers and security experts in the delivery of information to end users.
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