Find a Question:
Galaxy Note 7: exchange from 19 September, for each recommended
There are updates to Samsung Battery dilemma in Galaxy Note 7. From 19 September can customers who have already received the device, then replace with a new one. The exchange takes place via the dealer who sold the device, but you can also directly contact Samsung. Who is still waiting on his reservation, is also served on September 19th. Should the owner of a Galaxy Note 7 have already contacted Samsung for an exchange in conjunction, they must not again become active, they are informed of Samsung on further steps.
The FAQ is also clear that Samsung all Galaxy Note 7 Owners advises to exchange, yesterday made indeed a message circulating that only part of the device, namely which are concerned with batteries of Samsung SDI and Samsung on batteries of proprietary manufacturer will dispense. Also each is advised to exchange on September 19th, although this is sent formulated vague and evasive:
2. Can I continue to use my Galaxy Note7?
Although we estimate the probability that problems with your device, as small, represents us at Samsung your security a top priority. We ask you to take no risk and to use the Galaxy Note7 exchange program.
Samsung does not answer the real question namely. Here only is that it can lead to problems and one should therefore exchange. However, there is no warning that you better should not use the smartphone to 19 September. Somewhat contradictory, either there is a risk or not. If there is a danger, I can not tell the customer that he should replace it in two weeks, but not warn him to go from being used?
If Samsung does not make it, I make it stop: people if you have a Galaxy Note 7, let the lie to you, it can replace. not run the risk that you fly the device around the ears. Although previously supposedly “only” 35 units were affected, you have such a device, it is sufficient if it is the only defective.
All information about the exchange program can be found at Samsung .Viewing:-48
Answer this Question
You must be Logged In to post an Answer.
Not a member yet? Sign Up Now »
Star Points Scale
Earn points for Asking and Answering Questions!