Gartner: Artificial intelligence may replace senior professionals by 2022

May

24

2017

Artificial intelligence may transform some specialized practices into services.
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IT managers play a key role in preparing and preparing companies to accept the effects of artificial intelligence that will be reflected in business strategies and human labor, according to the latest Gartner reports.

Gartner said smart machines and robots would replace senior professionals in the fields of medicine, law and information technology by 2022.

“The economics of artificial intelligence and machine learning will perform many of the tasks that senior professionals and professionals are doing today, which will lead to their availability as low-cost services, ” said Steven Prentice , vice president and Gartner colleague . The reflection of the effects of artificial intelligence on various industries will force companies to adjust their business strategies. Many competitive industries with high margins will become available to all as services. Artificial intelligence will transform complex businesses into specific services that businesses can pay for, such as electricity and water. ”

The magnitude of the effects artificial intelligence will have on companies will vary depending on the nature of their industry, their business, their organization, and their customers. Brentis referred to the lawyer as a living example, as he was subject to a long and expensive period of education and training. Therefore, companies using the services of lawyers must pay salaries and benefits large enough to compensate for this long period of training for each lawyer they appoint.

On the other hand, the smart machines that will replace the lawyer will also require a long and expensive training period, but after running the first smart machine, the company can add many other smart machines as needed, at a small additional cost.

Financial services are other industries in which functional functions can be automated, such as issuing loans and adjusting insurance claims. However, although artificial intelligence will greatly affect the employment opportunities available in some industries, many will also benefit from the processing and management of artificial intelligence and automate their routine and repetitive tasks, which will allow the current workforce more time to improve service levels and address the most challenging aspects of their positions, But even reduce stress levels in some high-stress environments.

IT managers should prepare and prepare companies for the wave of changes that will apply to recruitment priorities

“Artificial intelligence and human beings will eventually be distinguished from one another. Artificial intelligence is more successful in tackling specific problems of narrow range, while humans will be better at identifying problems that need to be solved and solving complex problems,” Brentis said. Humans have a wide range of knowledge and skills that enable them to work and solve problems in different ways, and they can cooperate with each other. When conditions change dramatically, people are more adaptable. ”

IT managers should use the company’s five-year vision to develop an integrated plan to strike the right balance between artificial intelligence and human skills. The sheer volume of automated and artificial intelligence processes can reduce the flexibility and ability of the company to adapt to the ever-changing competitive landscape. This approach will also help reassure employees about where and how artificial intelligence will be invested within the organization.

Artificial intelligence poses more challenges for IT managers in IT restructuring

Artificial intelligence will eventually replace many of the routine functions in IT institutions, especially in the operations department, such as system administration, helpdesk, project management, and application support. Which will lead to the disappearance of some functions, but artificial intelligence will improve some of the skills deficiencies, and will focus the information technology institutions in general, and at a growing pace, the most creative and innovative work for the excellence and leadership of the institution.

“The IT director should instruct the planning team at the institution to identify which IT functions will fall within the scope of services, as well as establish a timeline on how long such changes will take on the ground,” concluded Brentis. In addition to working with the Human Resources Department to ensure that the organization has a practical plan that will reduce the effects of artificial intelligence disorders such as providing training and upgrading skills to help operational staff hold more creative positions. ”

Gartner customers can learn more details by looking at the report: ” Preparing and preparing for the transformation of artificial intelligence specialized practices into public services “. The study is part of the Trend Insight Report, ” Digital Success Based on Enterprise Infrastructure,” a series of studies focusing on enterprise infrastructure to help IT managers ensure compliance Their businesses’ business strategy is in line with the digital community.

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