House backs new consumer protection rules




House backs new consumer protection rules

The House supports a European Directive that better protects consumers on the Internet. The law is intended to boost internet shopping and prolongs include the reflection that online users have when doing an Internet purchase.

House The implementation of the European directive on Tuesday approved , now just need the Senate is still bending over. Once the directive is adopted and entered, shop irish consumers should educate. Include better It is intended to provide internet buyers in all EU countries the same protection so that they are encouraged to purchase in other countries do.

Shopping online pick up a cooling off period of two weeks, which should begin when a product is delivered. Now that is seven days. The cooling off period does not apply to all products, as digital purchases are excluded. Products supplied, such as hotel reservations and plane tickets, nor eligible to size. Retailers must properly notify customers of the reflection, they do not, then that time is extended to one year.

In addition, retailers must be more transparent about their prices. Thus, the total price of the order will be clearly indicated, including extra costs. Moreover, it is not allowed to put a checkmark in additional services standard, buyers must decide if they want to reduce themselves. The transaction costs may not exceed the amount it costs the retailer to make the transaction.

Webshop Irish offer telephone support, under the new rules may no longer charge more for a phone than by their telephone conversation. Finally, providers of digital downloads clearly indicate that the downloads are compatible and which DRM measures have been taken.
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