HP is accused of spying on Windows computers

Nov

28

2017

HP has accused HP of spying on users of its Windows operating system, according to a new report by Computerworld, which indicated a new service within HP’s desktop and laptop computers called HP Touchpoint Analytics, which is described as spyware .

The service is running in the background without any user intervention in the installation process or allowing it to work. The software appeared earlier this month and it appears that the company has deployed it to users as part of the Windows Update, Collect telemetry information used by the HP Touchpoint analytical service.

The analysis service is part of and sometimes replaced by the HP Touchpoint Manager. According to the Gacks.net technical blog, which focuses on Web browsers, Windows tips, software, manuals, and reviews, HP is sent data once every day.

The quality and nature of the data sent daily to the HP server are currently unclear. Some users report that this software is making computers slower, and the problem can be solved by uninstalling them. The company’s official website describes HP Touchpoint Manager As a way to stop downloading tasks that take a long time from hardware support and life cycle management.

The installation and operation of the Analysis Service can be verified by running the Windows Services interface by pressing the Windows button with the R Type button to display the Run box and then typing services.msc, pressing Run and checking the Services list to make sure that the HP Touchpoint Analytics Client is available, And change the startup state type if it exists to turn it off.

It is recommended to uninstall it after shutting down by pressing the Windows button with the R key and typing appwiz.cpl to show the list of installed programs within the device, then selecting HP Touchpoint Manager and then uninstalling, the service disappears from the computer as soon as the uninstall process is complete.

Lenovo, the Chinese manufacturer of computers, agreed two days ago to pay a fine of up to $ 3.5 million for pre-installing software that automatically displays and loads adware called VisualDiscovery without user consent.

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