ING will double transfers still correct for customers – update 2




ING customers who have made the massive failure of internet banking money by accident several times would first have to ensure that the improper transfers be reversed, but the bank is here to back myself.

ING Android application “If money is lost, should contact the recipient. Touch We can not determine whether a customer has done this by accident or on purpose,” said a spokesman for ING Wednesday against De Telegraaf. The chance that this affects many customers of the bank. Tuesday was a massive failure in internet banking with ING place.

Thereby undermining through the browser was not available. Who through the mobile app of the bank made a transfer, was additionally an error message. However, that error gave the advice to try, while the original transfer was indeed made it again. On Twitter, many ING customers complain that they have made unnoticed. Money so multiple times ING announced that victims can file an official complaint but the so initially their responsibility is to get the money back.

Update 11.25: The bank is nevertheless proceeded to make the double transfers for customers undone. “All duplicate entries have been removed,” let the bank RTLZ know . Customers will still not take action themselves.

Update 2. 12.20: According to ING, there is no question of double transfers, even though many customers claiming to be on Twitter: “It seemed as though today the twin transfers actually took place, this is not the case from what customers see at 10:30 this morning.. their completion and credits shows the actual situation. ”


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