“Legal chatbot helped turn back 160,000 parking fines’




The chatbot DoNotPay of a 19-year-old developer would have helped since autumn last year, 160,000 of 250,000 parking tickets in London to challenge successfully. Claiming at least the developer itself. The chatbot has recently become available for people from New York.

Joshua Browder made his chatbot DoNotPay because he disagrees with parking fines. “I think that people who receive parking tickets are vulnerable. They are not out to break the law. I think they are exploited as a source of revenue by local governments,” said he at VentureBeat.

The chatbot asks users to the conditions and generates on the basis of a letter which users can use to challenge fines. The bot works not only for parking tickets, but also for other refunds, such as delays and basic legal questions.

Browder DoNotPay has now made available to New Yorkers, who would have been nine times of use. The next town where the chatbot to be introduced is Seattle.

The developer is also working on bots that provide legal assistance to people living with HIV and to asylum seekers. The latter uses IBM Watson to translate Arabic to English.


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