Major failure for T-Mobile customers is all over




The great failure that last weekend customers of T-Mobile would finally surpassed all customers should be completely over. Reported provider. Customers whose connection is not yet active can get their SIM card the best off the telephone to force the connection.

The outage lasted end of the day Friday until Sunday afternoon, when the last customers were again mobile internet. The outage affected not only customers of T-Mobile, but also of virtual providers on the network provider, which Tele2 and Ben’s largest and best known. The provider reported the end of the disturbance Sunday at 20.10.

The major failure was not due to problems with range and antennas, but a software error in a Home Location Register , a place where the phone is reported and where the provider data is stored. Because the HLR was not available, customers were unable to register on the network, thus she could not call, SMS and internet. Simply transfer customers to another hlr was not sufficient to solve the problem. Because it was one of the three HLRs, claimed T-Mobile which had affected about one in three customers.

The provider makes Monday in the course of the day known how the customer will compensate for the downtime. It is customary that on longer and larger disturbances compensates for the provider customers. What will incorporate this compensation is not yet known.


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