“Megafon” mistakenly debited money from bank cards 25,000 subscribers




January 3 afternoon it was announced that due to a technical error with bank cards 25,000 subscribers “Megaphone” were written off the money. It is reported by TASS referring to the press service of the operator.


It all started during the New Year’s Eve, when users began to complain that the operator permanently withdraws money from bank cards, “tied” to the mobile phone number. The company acknowledged the incident. It is reported that the situation has touched all regions where “Megaphone”. Thus, in the North-West Federal District suffered 1,477 subscribers.

“Megafon” intends to return all the money written off, and if necessary, users will be able to cash payment through withdrawal of a bank card. Did not specify how many resources the company has written off by mistake.

“We apologize for the situation. There was a technical failure, which at the moment is eliminated. At the moment, all payments shall be credited to the account of customers. If necessary, the refund subscribers can use the service “Mobile transfer” and cash payment through withdrawal of a bank card. Commission at the same time will be compensated by MegaFon “, – reported the press service of” Megaphone “.

Earlier that operator continuously withdraws money from the card, reported by users of social networks. Moreover, the site of “Megaphone” cancel “bind” to the number of cards did not work, and banks are closed due to holidays.

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