Microsoft compensates buyers with defective Xbox One game




Microsoft compensates buyers with defective Xbox One game

Microsoft goes buyers Xbox One who suffers from hardware problems, compensate with a free download of one of the launch titles. Since going on sale last Friday complaining users faltering optical drives.

Microsoft Microsoft offers the purchasers of defective Xbox One consoles a free version of Dead Rising 3, Forza Motorsport 5, Ryse: Son of Rome or Zoo Tycoon to clear from an e-mail to the support team. Who is struggling with a faulty optical drive can still play the game: it’s downloadable games.

“While a replacement is underway, we want to make sure that our customers can continue to play,” said Microsoft Studios in a statement to Polygon. “We want every one of them with a free digital download of one of our launch titles.”

Last Friday began selling off of Xbox One in several countries, including the U.S., UK and Germany. Immediately appeared there were reports of customers who complained that the optical drive cures showed. The drives would cause reading errors and making strange noises. According to Microsoft, less than 1 percent of the systems affected, a margin of discretion that the group is a new introduction well within expectations. I n the Netherlands and Belgium, the Xbox One in early 2014 on the market.


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