Microsoft Computers Fail To Get A Recommendation To Buy




Microsoft laptops and tablet PCs failed to get a recommendation to buy from consumer magazine Consumer Reports, including Surface and Surface Book computers, because Surface devices suffer from overly authoritative problems. 25 percent of the company’s equipment will suffer from reliability problems in the first two years of ownership.

The well-known Consumer Reports magazine devotes itself to testing consumer products impartially, providing consumer-oriented research to help it choose, publishing in 1936, tracking the non-profit organization Consumers’ Union and publishing reviews and comparisons Consumer products and services based on reports and results from its internal laboratories and research and survey centers, where the journal does not accept any advertisements or payments for products and tests.

The survey comes after a survey of nearly 90,000 laptop and tablet users. The study found that Microsoft laptops and tablets had a 25 percent break rate during the first two years of ownership, Published on the website of “consumer reports” on the Internet.

This led to the company’s recent ranking as compared to eight other computer manufacturers, while Apple ranked first in terms of fracture rates and gained 10 percent after owning the equipment for two years.

Microsoft said in an e-mail statement posted on the Consumer Reports website, “The hardware re-rates and our actual support for previous models are very different from the predictability of fractional rates published by Consumer Reports magazine, and we believe that these results do not accurately reflect the experiences of device owners Surface, or improvements in reliability and performance that the company has entered with every generation of Surface computers. ”

Microsoft’s portable and tablet PCs have been on the market for only a few years, so it is the first year that the magazine has enough data to estimate the brand’s expected reliability, the magazine said.

According to the magazine, the problems of mobile devices include the problem of freezing at startup or shutdown unexpectedly, as well as issues touch screens that become unresponsive, and Microsoft said that their reports do not support the data survey conducted by the Consumer Reports magazine.

Apple also suffered last year with the Consumer Reports magazine, where the magazine canceled its “recommended” brand of new MacBook Pro computers after discovering battery-related problems and was unreliable. The defect that affected the journal tests to get the computer again a “recommended”.


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