Microsoft discontinues support apps and services

Mar

2

2019

Microsoft Band-wearable
apps and services surrounding the Microsoft Band will be discontinued on 31 May. Users can then only use the Band to a limited extent and after a reset the device is completely unusable. Microsoft will give users back their money, under certain conditions.

Microsoft will stop its underlying Health Dashboard, which means the Band will no longer work. Users have until 31 May to download their data from the Health Dashboard website, after which it is deleted. Who a factory reset on the Band after May 31, the device can no longer use, emphasizes Microsoft.

After that, the iOS, Windows and Android apps will no longer work, says the Windows-maker. Of course, these apps are not remotely removed from users’ phones and can also be downloaded and downloaded from elsewhere, so the apps may be secretly used to a greater or lesser extent.

According to Microsoft, after the stop users can still map their health information, physical activity and sleep and also make alarms. “Opportunities offered by the cloud or the app will no longer work,” the company says on the support page.

Microsoft offers a $ 79.99 refund for the Band 1 and $ 175 for the Band 2. The conditions for this are that the device is still covered by the limited warranty or that users have carried the tape and performed a sync between December 1, 2018 and March 1, 2019, which Microsoft regards as an active user. Eligible users will receive an e-mail with instructions for the refund. Tweakers has asked Microsoft whether this offer also applies to users in the Benelux, this answer is possibly added later.

Microsoft Band 2

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