Microsoft is investigating login problems

Feb

6

2017

new users Windows Phone
Microsoft is investigating a problem of Windows Phone users, which they can not log on to a Microsoft account, for example to install apps from the Windows Store. The problem mainly seems to do on Windows Phone 8.1.

Windows Phone – can & # 039; t connect Most complaints seem to come from Windows Phone 8.1 users, but users of Windows 10 Mobile seem to experience problems. The issue occurs when a user enters a phone for the first use or if he or she has performed a factory reset, clear from the complaints. Microsoft employee Nath Bea says on the private forum of the software giant Microsoft issues investigating . The Microsoft forum is full of threads on the subject.

If users can not log in to the Microsoft account, it is impossible to gain access to install the Store and as apps and games. As a result, only the default apps accessible on the device. Furthermore, the data of the Microsoft account, including any associated email and calendar, the problem is not available to users of a new or just reset device. For existing users, there seem to be no problems.

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