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OnePlus recognize the problems of wire USB Type-C and refuses to replace all
Company approved OnePlus OnePlus Chinese that there were problems in shipping special telephone wires OnePlus 2 of USB Type-C type, but they refused to replace or refunds to all its customers.
The company said the problem is caused by the use of resistors inside the wire, which is not compatible with all devices except phone OnePlus 2, dedicated to ship it and the adapter.
The company provided the possibility of refunds to its customers, in the case of the customer to purchase the wire alone separately, through the pages of the application with writing PO number mentioned in the bill process, and the owners of the second generation of its mobile phones, they can not apply for any compensation.
Said Benson Leung, Google Inc., one of the architects of the wire after his experience, that its use may lead to damage to computers or devices because it is based to withdraw a very large amount of energy. And he explained the cause of the problem when he said that the Chinese company wires of the type of Type-C resistance used by 10 kilo ohms, but the standard criteria for wires USB Type-C said that the resistance should be 56K ohms, which has not adhered to by the company.
OnePlus and promised it would reform this problem to make the wire is compatible with all devices, without exception, through the use of resistance to the same standards, but stressed that the use of the wire for charging and data transfer to and from the phone will not lead to problems.
It is noteworthy that OnePlus allowed starting from today the possibility of buying a phone OnePlus 2, won Plus X without invitations until the date of November 30 this month.Viewing:-171
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