Proximus puts owners V3 decoder to block new decoder after demand rent




The Belgian consumer organization Test-Achats thinks provider Proximus customers to block move that between 2008 and 2013 bought a decoder V3. In order to continue making Proximus’ services use, these customers are required to hire a new decoder.

The latter will find Test-Achats ‘unacceptable’. Bought a device would have to be supported at least five years. The organization therefore wants a guaranteed lifespan of five years comes to a decoder. Test-Achats also wants the rent tuned to their purchase and want the Proximus is going to make a CI card can be used as an alternative decoder.

The consumer will not pick that now can only be a ‘rental formula. She points out that this provides “extra on the monthly invoice ‘and that it provides” pure profit for the operator. Test-Achats calculates that costs a decoder between 200 and 250 euros, which is refunded a decoder in about two years with monthly rent of 8 euros.

Forcing customers to rent rather than buy says Test-Achats not pass muster. Customers who in 2013 bought here would therefore be able to use at least five years decoder.

De Morgen knows to report Proximus says there are 400,000 customers who use an old decoder to a total of 1.8 million. Of these, some 40,000 customers would have a decoder in treasury. Proximus says that customers have been informed and they have long offered free rent for a year.

Proximus will in his response to De Morgen also that the rental system advantages, namely tracking new developments is so easy.

Test-Achats is not only to make the decoder. Namely the organization wants Proximus passes on supporting CI +, allowing a customer only still have to put a plug into the TV.


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