Spotify controls location users Premium for Family subscription via gps

Sep

21

2018

Spotify sends e-mails to users of a Premium for Family subscription, at least in Germany, with the request to confirm the address. Whoever clicks through, however, should pass on the location via GPS.

At least the German writes Der Spiegel, which received a report from Spotify and went through the audit. According to the site, ‘few’ customers of Spotify received the message that they had to verify their address. If they did not, they would run the risk of losing their subscription. Only customers with a Premium for Family subscription seem to get the message.

Those who click on ‘confirm’ will receive a page with a button to determine the location via GPS and the question to do this at home. “Spotify uses your GPS data only to confirm your location”, is the promise. If GPS is off, the question is to enter a zip code.

The check serves to identify misuse of the Premium for Family plan, for example when customers share the service with friends or neighbors. With this subscription, a holder of a primary account can add a maximum of five sub accounts, which are actually intended for family members. The terms and conditions state: “All account holders must live at the same address in order to qualify for Premium for Family”. There is nothing about a possible check of the address, let alone the location.

In response to questions from Der Spiegel, Spotify only answers: “Spotify is currently testing various improvements to the usability of Premium for Family with small user groups in selected markets

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