T-Mobile Thuis had a malfunction with internet

Sep

3

2018

, calls and TV update
Customers of T-Mobile Thuis are confronted with a failure of the internet, TV and calling. The provider says to work on a solution, but gives no indication as to when it can be expected.

T-Mobile keeps customers informed of the developments surrounding the outage via a forum topic . In it the provider reports that the first reports arrived at around ten o’clock in the morning. This corresponds with the information from Allestoringen . Other than that there is an ‘issue in the network’, T-Mobile says nothing about the cause.

According to the company, the malfunction affects users of the WBA network. This refers to KPN’s Wholesale Broadband Access network, which consists of both copper and fiberglass. In a tweet , the Webcare account says that the outage started in Vlissingen.

Update, 15:39: A spokesperson for T-Mobile said that the failure affects 1.3 percent of its customers and that there is no national fault. There is no known time at which a solution can be expected. The text of the message has been modified.

Update, 19:53: T-Mobile announces that the problem has been resolved.

Viewing:-44

In: A Technology & Gadgets Asked By: [20058 Red Star Level]

Answer this Question

You must be Logged In to post an Answer.

Not a member yet? Sign Up Now »


Star Points Scale

Earn points for Asking and Answering Questions!

Grey Sta Levelr [1 - 25 Grey Star Level]
Green Star Level [26 - 50 Green Star Level]
Blue Star Level [51 - 500 Blue Star Level]
Orange Star Level [501 - 5000 Orange Star Level]
Red Star Level [5001 - 25000 Red Star Level]
Black Star Level [25001+ Black Star Level]