T-Mobile Thuis had a malfunction with internet




, calls and TV update
Customers of T-Mobile Thuis are confronted with a failure of the internet, TV and calling. The provider says to work on a solution, but gives no indication as to when it can be expected.

T-Mobile keeps customers informed of the developments surrounding the outage via a forum topic . In it the provider reports that the first reports arrived at around ten o’clock in the morning. This corresponds with the information from Allestoringen . Other than that there is an ‘issue in the network’, T-Mobile says nothing about the cause.

According to the company, the malfunction affects users of the WBA network. This refers to KPN’s Wholesale Broadband Access network, which consists of both copper and fiberglass. In a tweet , the Webcare account says that the outage started in Vlissingen.

Update, 15:39: A spokesperson for T-Mobile said that the failure affects 1.3 percent of its customers and that there is no national fault. There is no known time at which a solution can be expected. The text of the message has been modified.

Update, 19:53: T-Mobile announces that the problem has been resolved.


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