TomTom Live Services are not available in Belgium – Update




Belgian subscribers TomTom Live Services, with the units and GO5000 GO6000, complain that the service since Thursday is no longer available. The navigation company showed only Monday that it is working to rectify the fault.

Users of Go Live navigation with an additional Live subscription in Belgium complain at the forum TomTom about connection problems. The devices can therefore no real-time traffic information and other data via a mobile Internet connection request. Some subscribers Live Services had sent an email to TomTom but would have received no answer yet on that. Also require some compensation for the days when the service was offline.

Meanwhile, a TomTom employee a message on the forum concerned placed where the company says it with ‘high priority’ is working to remedy the error. It is still unclear how long that will take. If customers have trouble, they should contact the customer service of the navigation company. Whether the company will compensate affected customers is not yet clear.

Update, 18:10 am – TomTom has announced that the affected products since Monday have to work again. The company recommends that users who have the burden of taking problems, contact us. In addition, TomTom said the problems occurred only at the Go5000 and Go6000.


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