UPC has published secret telephone numbers anyway




UPC has the phone numbers of customers who do not want to, yet published in the paper and electronic directories. An unknown number of customers with secret numbers 2011 and last month their subscription changed from January, was hit.

UPC logo The unlisted numbers are included in both paper and electronic telephone directory. Moreover, they were reached by calling capability. Customers who may have been affected by the problem, be notified by e-mail or letter informed, reports a UPC customer to Tweakers. UPC confirms the issue. Affected customers can get a new phone for free.

All customers who have 2011 and May 28 of this year have changed their subscription between January may be affected, but it is not actually gone wrong in all cases. In total, about 60,000 customers whose numbers may have been published, says UPC spokesman Ronald Sutmuller opposite Tweakers. “But it is difficult to estimate the number of cases actually went wrong,” said the UPC spokesman.

The provider has the error since recovered; All unlisted numbers are removed from the electronic telephone directory. In addition, they are also not included in the next version of the paper directory. Incidentally, it may be that customers who first had an unlisted number and have changed to a public number, got. The recovery action again a secret number

Thus the error is caused, according Sutmuller hard to say. “Our system is technically something went wrong causing unlisted numbers were still classified as public numbers,” said Sutmuller. “How that could happen is unclear.” It is remarkable that the bug almost three and a half years has remained unnoticed.

In March, faced a similar problem with Vodafone, which numbers more than 90,000 customers who had to remain unmentioned still ended up in the Telephone Directory. Moreover, the numbers of customers who wanted the Telephone, were not mentioned.

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