Valve: 34 000 Steam-users affected by caching problems

Dec

31

2015

Valve has five days after a statement released on the Steam caching problems experienced on Christmas Day. The problem started when Valve would have had to create a DDoS attack challenged and 34 000 users of the platform with the problems.

Valve does the rulings on the Steam website. To date, the company had only about the problem communicated in the form of written responses to various gaming news. The caching problems stemmed from action against a DDoS attack on the servers of Steam. “Traffic to the Steam Store increased by over 2000% relative to the average level of traffic during the Steam Sale,” says the company. To repel these attacks while remaining user control, Valve introduced together with its partners, other web caching caching rules. During the second wave of DDoS attack Valve introduced yet another, this time not Steam logo good working caching rules that led to the problems faced by users ran on 25 December. This lasted 90 minutes in total. Then the Steam store went offline temporarily and then it was again accessible, the caching issues were resolved.

Account Holders who used the Steam Store while the second set custom caching rules were in force, were able to see which web pages have been designed for other Steam users. These contain data as partial credit card numbers, partial phone numbers, email addresses, and the country where the other user is located. In the rarer cases where users see a page received from another user who had at that time items in his shopping basket, were seen more data. In those cases it was full names, billing addresses and telephone numbers. Valve emphasizes that passwords could not be traced and that there were no unauthorized purchases possible. The company also apologizes and says to look together with its partners caching how this problem can be prevented in the future.

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