WhatsApp: warning by the Consumer Protection




End of August updated the belonging to the US company Facebook Messenger WhatsApp its Terms of Use. With these new terms toothed Facebook more, not just accompanied the Messenger with the Social Network of rapturous applause of users. Even if this match refuse certain data – other data will flow in any case. (See also our contribution to the updated WhatsApp Terms).

This caused the EU Commission on the plan , which could induce the re-reel the merger control procedure under certain circumstances. Further pressure follows from Germany, for the Consumer Federation, the company has warned WhatsApp.

Until 25 September, the users of WhatsApp time to contradict the new terms, but already running out of time from which the market watchman WhatsApp as an ultimatum set have. Until September 21, 2016, the operators of WhatsApp time to issue a cease and desist and cease Abgemahnt violations.

This does not happen, check the Consumer Federation (vzbv) associated market guards a lawsuit. This is made possible by the extended right of collective action, which has won the vzbv earlier this year: This can engage the consumer protection when companies consumers collect, store or delete data unlawfully.

Statement by Klaus Müller, CEO of vzbv, giving notice of WhatsApp.

“With the acquisition of 2014 WhatsApp Facebook has publicly stated that the Service WhatsApp should remain independent. Consumers familiar so that their data alone stay with WhatsApp and will be no transfer of data to Facebook. Your trust has been disappointed. The vzbv had already criticized in its warning of Facebook early 2015 the first signs of a data exchange.

With great concern that we observe a creeping trend: consumers are gradually losing control of their own data. Your privacy is at risk. This example shows not least that the enlarged Union standing for consumer associations is an important tool to protect consumers and data. ”

Here I’m curious, what happens – or how exactly explained by WhatsApp why, despite opposition by the user data flows. Specifically, the consumer advocates encounter but also that WhatsApp uses a preset consent so that Facebook may also use your data for advertising. This is illegal, the market guards experts. What is already ticked, would often unconsciously nod.


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